Top 9 problems of Infinix Hot 2 and their solutions
The Infinix Hot 2 is one of the most
impressive budget devices we’ve seen in
Nigeria for the year 2015. Why so? The
phone is an Android One device. Looking
at the spec vs price angle, there are few
devices that come close. After going
through various complaints from people
and threads in Nairaland, I’ve decided
to compile the most common problems of
Infinix Hot 2 and proffer solutions for
them.
. [IMG]
Before we proceed, Here are things you
should know:
The Infinix Hot 2 runs stock Android.
This is very different from what you see
on the regular Android devices you’ve
used or seen before. This phone runs
raw Android – just the way founding
fathers made it to be – without any extra
customization. You should have this at
the back of your mind.
You need to set up your Gmail account
before using this phone. You can’t do
much on this phone if you don’t do that
immediately after purchase. Simply login
(if you already have an account) or
create a new one.
Now back to the common problems and
their solutions.
Common problems of Infinix Hot 2 and
their solutions
Problem 1: I can’t see a file manger
One of the problems of Infinix Hot 2 is
that of users not being able to see a file
manager. After signing in with your
Gmail account, the first thing you need
to do is run to Google Play Store, and
download a file manager. Es File
Explorer is highly recommended.
Problem 2: I can’t use a custom song as
ringtone
When you notice you can’t set a song as
ringtone, then next thing is, use your ES
File Explorer, navigate to the song you
want, and set that as your ringtone.
Problem 3: I can’t find any gallery
The Infinix Hot 2 actually has a gallery
app called Google Photos. Though, I’ll
admit, the app looks weird and different
from what we’re used to. To fix the
problem, run along to Google Play Store
and download Quick Pic. It is a
lightweight and fast gallery app. Highly
recommended.
Problem 4: I can’t play videos
If you can’t find a good video player on
your phone, again Quick Pic is decent.
For a more rounded experience, go
ahead to Google Play Store and
download MX Player.
Problem 5: The phone doesn’t have
HSDPA
So because the phone shows 3G on the
network signal bar (instead of H+), you
people have concluded the phone doesn’t
have HSDPA. If you dig around Setting ->
About section, you’ll clearly see where it
is shown. The phone has HSDPA.
However, if you need to be able to see it
reflected as an icon in the status bar, you
can still go farther, by rooting, install
Xposed Framework and Gravity Box,
then set it up to write H+ on the status
bar.
Problem 6: My launcher suddenly
changed to vertical scrolling
If you notice that the launcher suddenly
changed to vertical scrolling, don’t be
afraid. What really happened is that you
updated it. The latest update to Google
Now launcher changed it from horizontal
to vertical scrolling of the app drawer. So
if you don’t like it, go to Google Play
Store, and download Nova launcher
HERE, then customize it as you please.
IMPORTANT NOTICE!!
Most of the problems you experience
with this phone is because you’re on a
Guest Account. Yes. During initial setup
most of us mistakenly put ourselves in
guest account. This means the phone sees
you as a guest. Hence, it restricts your
use of the phone. Please make sure you
are not on a guest account, if you’re on
it, reset your phone to factory settings.
PLEASE DO NOT ROOT THIS PHONE!! If
you do, updating becomes and issue.
Problem 7: I can no longer see my 2nd
SIM as option when I want to make a
call
When on the Phone menu, go to Options
(it’s a 3-dot menu) on the top right hand
of the screen. Select Settings > Calling
accounts > When Call Ask First.
From there, you can set it to show both
SIM cards.
Problem 8: After upgrading to
Marshmallow, All my saved Contacts
now show just numbers
If your Call log is not showing contacts;
Go to Settings> Accounts>Google>
Click the 3-dot menu on the top right
hand side and,
Remove the account.
After a while you add it back by logging
in again to your Gmail, it will be fixed.
Problem 9: After upgrading to
Marshmallow, I can’t access my Memory
Card, and my PC no longer recognize my
phone
Google has changed the way memory
cards work on Android 6.0 I explained
everything HERE. You have to format
your SD card with the phone before your
files can show on it. Please ignore the
message that tells you to setup your SD
card.
To access your phone through PC, plug in
your phone, when it’s charging, Open
your phone and swipe down the
notification bar (you will notice the
default is “Charging Only”), change it to
MTP or USB storage, and it will show.
impressive budget devices we’ve seen in
Nigeria for the year 2015. Why so? The
phone is an Android One device. Looking
at the spec vs price angle, there are few
devices that come close. After going
through various complaints from people
and threads in Nairaland, I’ve decided
to compile the most common problems of
Infinix Hot 2 and proffer solutions for
them.
. [IMG]
Before we proceed, Here are things you
should know:
The Infinix Hot 2 runs stock Android.
This is very different from what you see
on the regular Android devices you’ve
used or seen before. This phone runs
raw Android – just the way founding
fathers made it to be – without any extra
customization. You should have this at
the back of your mind.
You need to set up your Gmail account
before using this phone. You can’t do
much on this phone if you don’t do that
immediately after purchase. Simply login
(if you already have an account) or
create a new one.
Now back to the common problems and
their solutions.
Common problems of Infinix Hot 2 and
their solutions
Problem 1: I can’t see a file manger
One of the problems of Infinix Hot 2 is
that of users not being able to see a file
manager. After signing in with your
Gmail account, the first thing you need
to do is run to Google Play Store, and
download a file manager. Es File
Explorer is highly recommended.
Problem 2: I can’t use a custom song as
ringtone
When you notice you can’t set a song as
ringtone, then next thing is, use your ES
File Explorer, navigate to the song you
want, and set that as your ringtone.
Problem 3: I can’t find any gallery
The Infinix Hot 2 actually has a gallery
app called Google Photos. Though, I’ll
admit, the app looks weird and different
from what we’re used to. To fix the
problem, run along to Google Play Store
and download Quick Pic. It is a
lightweight and fast gallery app. Highly
recommended.
Problem 4: I can’t play videos
If you can’t find a good video player on
your phone, again Quick Pic is decent.
For a more rounded experience, go
ahead to Google Play Store and
download MX Player.
Problem 5: The phone doesn’t have
HSDPA
So because the phone shows 3G on the
network signal bar (instead of H+), you
people have concluded the phone doesn’t
have HSDPA. If you dig around Setting ->
About section, you’ll clearly see where it
is shown. The phone has HSDPA.
However, if you need to be able to see it
reflected as an icon in the status bar, you
can still go farther, by rooting, install
Xposed Framework and Gravity Box,
then set it up to write H+ on the status
bar.
Problem 6: My launcher suddenly
changed to vertical scrolling
If you notice that the launcher suddenly
changed to vertical scrolling, don’t be
afraid. What really happened is that you
updated it. The latest update to Google
Now launcher changed it from horizontal
to vertical scrolling of the app drawer. So
if you don’t like it, go to Google Play
Store, and download Nova launcher
HERE, then customize it as you please.
IMPORTANT NOTICE!!
Most of the problems you experience
with this phone is because you’re on a
Guest Account. Yes. During initial setup
most of us mistakenly put ourselves in
guest account. This means the phone sees
you as a guest. Hence, it restricts your
use of the phone. Please make sure you
are not on a guest account, if you’re on
it, reset your phone to factory settings.
PLEASE DO NOT ROOT THIS PHONE!! If
you do, updating becomes and issue.
Problem 7: I can no longer see my 2nd
SIM as option when I want to make a
call
When on the Phone menu, go to Options
(it’s a 3-dot menu) on the top right hand
of the screen. Select Settings > Calling
accounts > When Call Ask First.
From there, you can set it to show both
SIM cards.
Problem 8: After upgrading to
Marshmallow, All my saved Contacts
now show just numbers
If your Call log is not showing contacts;
Go to Settings> Accounts>Google>
Click the 3-dot menu on the top right
hand side and,
Remove the account.
After a while you add it back by logging
in again to your Gmail, it will be fixed.
Problem 9: After upgrading to
Marshmallow, I can’t access my Memory
Card, and my PC no longer recognize my
phone
Google has changed the way memory
cards work on Android 6.0 I explained
everything HERE. You have to format
your SD card with the phone before your
files can show on it. Please ignore the
message that tells you to setup your SD
card.
To access your phone through PC, plug in
your phone, when it’s charging, Open
your phone and swipe down the
notification bar (you will notice the
default is “Charging Only”), change it to
MTP or USB storage, and it will show.
Comments
Post a Comment